Last Updated: December 31, 2025
By accessing and using Go Red Robot Hosting services, you accept and agree to be bound by these Terms of Service and our Acceptable Use Policy. If you do not agree to these terms, please do not use our services.
Go Red Robot Hosting provides web hosting services including but not limited to:
You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Services are billed in advance on a monthly, quarterly, semi-annual, or annual basis. Payment is due upon receipt of invoice.
We offer a 30-day money-back guarantee for shared and reseller hosting plans. VPS, dedicated servers, and custom solutions are not eligible for refunds after setup.
Accounts not paid within 7 days of the due date may be suspended. Accounts suspended for non-payment for more than 14 days may be terminated.
We guarantee 99.9% uptime for all hosting services. If we fail to meet this uptime guarantee, you may be eligible for service credits as outlined in our SLA policy.
Shared and reseller hosting accounts are subject to fair use policies. Excessive resource usage that impacts server performance may result in service restrictions or upgrade requirements.
While we perform regular backups, you are responsible for maintaining your own backups. We are not liable for any data loss.
You agree not to use our services for:
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. We will provide at least 30 days notice for significant service changes.
Either party may terminate services with 30 days written notice. We reserve the right to immediately terminate accounts that violate these terms or our Acceptable Use Policy.
Our liability is limited to the amount paid for services in the past 12 months. We are not liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless Go Red Robot Hosting from any claims, damages, or expenses arising from your use of our services or violation of these terms.
We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your data.
Support is provided via ticket system and email. Response times vary based on service level and issue priority.
We may update these terms from time to time. Significant changes will be communicated via email. Continued use of services after changes constitutes acceptance.
These terms are governed by the laws of the jurisdiction in which Go Red Robot Hosting operates.
For questions about these Terms of Service, please contact us at:
Email: support@goredrobot.com
Support Portal: Submit a Ticket